Frequently Asked Questions

Everything you need to know about MAKE Beauty products, shipping, and more.

Are MAKE Beauty products vegan and cruelty-free?

Yes, all our formulas are 100% vegan and we never test on animals. We are committed to ethical beauty standards and sustainable sourcing for all our ingredients.

How long does shipping take and what are the costs?

We offer standard shipping (3-5 business days) and expedited shipping (1-2 business days). Standard shipping is free on all orders over $50, while a flat rate of $5.95 applies to orders below that threshold.

What is your return policy?

We want you to love your purchase. If you are not completely satisfied, you can return gently used products within 30 days of purchase for a full refund, excluding original shipping fees.

How can I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.

Are your products safe for sensitive skin?

Our products are formulated with dermatological safety in mind. However, we always recommend performing a patch test on a small area of skin or consulting with a physician if you have specific skin concerns or allergies.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.